Humor:

 The following are actual stories told to travel agents (and you wonder
why US citizens generally score less than the rest of the world on
geography)...
A client called in inquiring about a package to Hawaii. After going
over all the cost info, she asked, "would it be cheaper to fly to
California and then take the train to Hawaii?"
I got a call from a woman who wanted to go to Capetown. I started to
explain the length of the flight and the passport infomation when she
interupted me with "I'm not trying to make you look stupid, but
Capetown is in Massachusetts." Without trying to make her look like 
the stupid one, I calmly explained, "Cape Cod is in Massachussettes, 
Capetown is in Africa."
A secretary called in looking for hotel in Los Angeles. She gave me
various names off a list, none of which I could find I finally had her
fax me the list. To my surprise, it was a list of hotels in New
Orleans, Louisiana. She thought the LA stood for Los Angeles, and
that New Orleans was a suburb of of L.A.
A man called, furious about a Florida package we did. I asked what 
was wrong with the vacation in Orlando. He said he was expecting an
ocean-view room. I tried to explain that is not possible, since Orlando 
is in the middle of the state. He replied, "Don't lie to me. I looked on 
the map and Florida is a very thin state."
I got a call from a man who asked, "is it possible to see England from
Canada?" I said, "No." He said "but they look so close on the map."
Another man called and asked if he could rent a car in Dallas. When I
pulled up the reservation, I noticed he had a 1-hour lay-over in
Dallas. When I asked him why he wanted to rent a car, he said, "I
heard Dallas was a big airport, and I need a car to drive between the
gates to save time."
A nice lady just called. She needed to know how it was possible that
her flight from Detroit left at 8:20am and got into Chicago at
8:33am.I tried to explain that Michigan was an hour ahead of Illinois,
but she could not understand the concept of time zones. Finally I
told her the plane went very fast, and she bought that!
A woman called and asked, "Do airlines put your physical description
on your bag so they know whose luggage belongs to who?" I said, "No,
why do you ask?" She replied, "Well, when I checked in with the
airline, they put a tag on my luggage that said FAT, and I'm overweight, 
is there any connection?" After putting her on hold for a minute while I 
"looked into it". I came back and explained the city code for Fresno is 
FAT.
I just got off the phone with a man who asked, "How do I know which
plane to get on?" I asked him what exaclty he ment, which he replied, I
was told my flight number is 823, but none of these darn planes have
numbers on them."
A woman called and said, " I need to fly to pepsi-cola on one of those
computer planes." I asked if she ment to fly to Pensacola on a commuter
plane. She said, "Yea, whatever."
A business man called and had a question about the documents he needed
in order to fly to China. After a lengthy discussion about passports,
I reminded him he needed a visa. "Oh no I don't, I've been to China many
times and never had to have one of those." I double checked, and sure
enough, his stay required a visa. When I told him this he said, "Look,
I've been to China 4 times and everytime they have accepted my American
Express."

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